Frequently Asked Questions
Everything you need to know about IncuHub is right here. From membership options and services to amenities and community support, we’ve answered the most common questions to help you move forward with confidence. When you’re ready, we’re here to help you get started.
General Information
All types of businesses are represented in our community. We have over 250 businesses as members that span a large, diverse cross-section of industries.
Yes! All of the above!
No, having a registered business is not a requirement to join; however, business owners are expected to follow all applicable local, state, and federal laws.
Membership & Pricing
We offer Mailboxes, Shared Desks and Dedicated Desks, and Private Offices at our Portsmouth, Hampton, and Newport News locations.
We do not offer day passes. The shortest term membership is one month.
One month only. All memberships (with the exception of Business Suites) are month-to-month.
Absolutely! A wonderful feature of the month-to-month membership is the ability to update or downgrade as needed without having to wait for long-term lease to end.
No, we currently do not provide discounts. Our pricing is already some of the lowest in the market, making our standard prices a discount in and of themselves!
Membership fees are all inclusive and include access to conference rooms, a limited amount of printing, WiFi, utilities, use of common areas, coffee/tea, invitations to our exclusive member events and access to our network of professional partners.
Workspace & Amenities
Yes. All of our locations include multiple conference rooms which can be reserved via our Member Portal or our here.
Absolutely!
Yes, a limited amount of free printing, unlimited scanning, and mail services (including a mailbox) are included with all memberships.
We do not offer this on site but we do have a partnership with a local storage facility that provides our members a discount on storage services.
Access & Hours
Yes! Members are able to access IncuHub 24 hours a day, 7 days a week.
Of course! All Members are able to host their guests and clients for meetings and other business-related purposes.
All IncuHub locations are locked 24/7, with only members having access to unlock the doors. Each location has multiple security cameras throughout, inside and outside, that are equipped with alarms.
Community & Networking
We offer FREE events for our members throughout the year, including networking events, social events, and education and training opportunities. Check out our Events page for more information.
In addition to the many networking events we host throughout the year, members have access to a Discussion Board within their Member Portal where they can post messages and communicate with one another. Members are also welcome and encouraged to connect with each other informally.
Yes, we have staff on-site at all locations to provide support.
Of course! Members are welcome and encouraged to host events and workshops that have a business purpose and benefit the IncuHub community.
Business Support
Yes, we offer a variety of support services to our members, including assistance with the set up and licensing process, mentoring, and coaching. We are also happy to connect our businesses with government officials and business and community leaders as needed.
We have a wonderful network of community partners which provide a variety of free services to our new businesses. These include legal, accounting, marketing, mentoring, and other services.
Absolutely! Use of our address is included with membership and IncuHub members are not only welcome, but encouraged as a best practice to use our address as their business address.
Our mailbox plans include use of our address as your business address, which can be used to obtain your business license, and other licensing and certifications. At this time, we do not offer virtual receptionist service.
Location & Logistics
Yes, all IncuHub locations include parking for our Members and their guests.
All of our locations are centrally located with easy access to interstates and public transportation.
Absolutely – and members are free to use our kitchens, refrigerators, microwaves and more. Members are also permitted to serve food and drinks when using our conference facilities. All Members are required to clean up after themselves and are expected to keep all areas of the building clean and tidy at all times so that everyone may enjoy the space. Food should only be kept and stored in sealed containers and within designated areas.
All of our locations are in urban downtown areas that have an abundance of restaurants, cafes, and shopping within walking distance.
Getting Started
Select a membership option for Portsmouth, Hampton, or Newport News complete the sign up process online or call us at (757) 317-2002.
Of course! We love giving tours and showing off our amazing facilities. Tours may be scheduled online or by calling (757) 317-2002.
We currently accept all major credit cards (Visa, Mastercard, Discover, American Express). Please note that all online card transactions are subject to convenience fee. We also accept payment via ACH transfer. No fees apply to this option.
Still Have Questions? We'd Love to Help.
If there’s anything you didn’t find here or you’d like to experience IncuHub in person, reach out to our team or schedule a tour. We’re always happy to show you around, answer your questions, and help you find the membership that fits your needs.
Seeing the space firsthand is the best way to get a feel for the environment, the energy, and the community that makes IncuHub unique.
Contact Us
Hours of Operation:
For Members:
24 hours a day, 7 days a week
Office Hours:
9-5 Monday-Friday, by appointment only